Atlantic British carries a number of items that qualify for a “core
charge” refund.
What is a core charge refund?
It means the part you are buying includes a component or set of components that can be rebuilt for which we offer a refund. When you buy this item, a core charge is included in the item price. The core charge is a deposit and refundable to you when you return your old core to us.
Before shipping back your core, please be sure your item qualifies! The item webpage should state clearly if it has a core charge refund. If your core is damaged in any way, please contact us before shipping. Your old core must meet certain quality criteria for a full core refund. Contact us for more information or if you have specific questions about quality criteria. We reserve the right to waive core refunds partially or fully on damaged or unusable cores that do not meet quality standards.
Core Refund Steps:
1. Get A Return Authorization Number: If the item qualifies, you must call Atlantic British for a Return Authorization Number at 800-533-2210 (International: 518-664-6169).
2. Prep Return Package: Carefully and securely package your old core with a copy of your invoice along with a written, brief description of your core refund request. This request must be packed in the box.
Engine Core Returns: Customers returning engine cores must use the provided Atlantic British rotomold container/crate that you received with your rebuilt engine to return your engine core. For an engine core refund, you must return your old engine core in engine crate provided with your new engine purchase (complete with a set of heads idf applicable). Engine core refunds are subject to review and may be waived in part or fully if engine returned is not the same size and style engine that was purchased or if core is damaged and/or not able to be remanufactured. Contact us for details.
Please Write Your Return Authorization Number legibly and clearly on the outside of the box (RAN # XXXXX). This number lets our receiving team know who to send the refund to!
3. Ship your core return to:
Atlantic British Ltd.
Core Returns
6 Enterprise Avenue
Clifton Park, NY 12065
Packages must be shipped pre-paid, including all duties, customs, and special handling charges (where applicable.) C.O.D.'s will not be accepted.
Now that you know the Core Refund policy, be sure to check out all the completely rebuilt Land Rover engines we carry.
Quality products, exactly as described. Bonus points for the personal email with a point of contact in case I had any questions.
John B. Temple, TX
6-18-24
Fast, courteous, knowledgeable and responsive.
James S. Carson City, NV
6-18-24
I always find good information, good parts, the sales person shows always great knowledge about the parts and cars.
Jose R. Lafayette, LA
6-17-24
Awesome customer service!
Randal B. Saskatoon, SK
6-14-24
Atlantic Bristish is a name I can trust. I can close my eyes and know the parts are of the highest quality and I love the upgrades to the replacement parts, makes changing the …
Edward B. East Brunswick, NJ
6-11-24
Great people, great prices and great maintenance and repair videos. Always have what is needed.
Jim C. Vienna, VA
6-9-24
You guys are so knowledgeable and helpful. I love to send you my money!
Charles M. Carefree, AZ
6-8-24
EVERY person with whom I have spoken has been nice and knowledgeable. They know the products and inventory and are honest!
Stephen C. San Anselmo, CA
6-5-24
I have always received top notch customer service from Atlantic British including fast shipping.
Thad B. Powell Butte, OR
6-3-24
Ease of ordering products, parts was in stock and sent out same day
Marc K. Skowhegan, ME
6-1-24
Reviews from our Customers...
FAST Shipping! Call these Folks they have all the answers to your part installation.
-Bill M. (Boydton,VA)
Great customer service, very knowledgeable staff. Everyone I have worked with are Land Rover owners- which is a big help for knowing the vehicles.
You always have the parts I need at a great price and everyone Ive ever spoken to has a great knowledge of all Land Rovers
-Keith B. (Blue Ridge,VA)
Professionalism. My sales rep is a rock star, and I value both his technical expertise and his knowledge of your product line.
-Alan R. (N. Chelmsford,MA)
FAST Shipping! Call these Folks they have all the answers to your part installation.
-Bill M. (Boydton,VA)
Great customer service, very knowledgeable staff. Everyone I have worked with are Land Rover owners- which is a big help for knowing the vehicles.
You always have the parts I need at a great price and everyone Ive ever spoken to has a great knowledge of all Land Rovers
-Keith B. (Blue Ridge,VA)
Professionalism. My sales rep is a rock star, and I value both his technical expertise and his knowledge of your product line.
-Alan R. (N. Chelmsford,MA)
You always have the parts I need at a great price and everyone Ive ever spoken to has a great knowledge of all Land Rovers
-Keith B. (Blue Ridge,VA)
Professionalism. My sales rep is a rock star, and I value both his technical expertise and his knowledge of your product line.